Standard Shipping & On-Line Purchase Policies
We accept VISA and Mastercard only.
If you are not comfortable using your credit card for an on-line purchase we will gladly accept phone orders. You may reach us during normal business hours at 919/387-7400. Please have your credit card ready when calling to place your order.
Orders are usually processed within 24 hours of receipt (with the exception of weekend and holiday orders). After processing, orders are packed and shipped out on the nearest business Monday, Wednesday or Friday. All orders over $24.95 will be assessed a $2.00 handling fee.
Insurance is not included on orders. If you would like us to insure your shipment, please make a note in the Special Shipping Instructions box.
Our goal is to provide you with a positive on-line shopping experience - from purchase to delivery. Orders are inspected for accuracy before shipping however, mistakes can happen. Please inspect your order upon receipt. You must notify us if there is an error or problem with your order within 15 days of the purchase. All sales are final 15 days from the purchase date. Cutting and/or packaging errors will be gladly corrected but due to copyright laws books and patterns are non-returnable/non-refundable.
If you live close enough to the shop and would like to pick up your order to avoid shipping costs, please make a note in the Special Shipping Instructions box. Your order will be processed, billed and held for pick up.
Domestic Shipping Policy
Domestic orders will be shipped via standard US postal service rates.
Shipping is added to your total after we have had the chance to pack and weigh your order. Shipping charges are estimated in the chart below. If you would like your order shipped by any other method please make a note in the Special Shipping Instructions box. Regardless of the shipping method used (our choice or something different per your instructions) you will be billed ONLY the actual shipping charges when your order is shipped (please note that orders over $24.95 will be assessed a $2.00 handling fee).
Estimated S&H - US Domestic Mail Rates
| Orders up to $24.99 |
$4.95 |
|---|
| $25.00 - $40.00 |
$10.75 |
|---|
| $40.01 - $100.00 |
$12.15 |
|---|
| $100.01 - $150.00 |
$15.30 |
|---|
| $150.01 - $300.00 |
$21.80 |
|---|
| Over $300.00 |
$26.80 |
|---|
International Shipping Policy
I am sorry but as of November 22, 2010, we will no longer accept international orders.
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Whistle Stop Quilt Shop, Inc.
3434 Kildaire Farm Road, Suite 136
Cary, NC 27518
919/387-7400
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